Frequently asked questions

Good questions. Straight answers.

Everything people usually ask before their first visit — about RNFR, osteopathy, what a session feels like, and the practical stuff. Can't find your question? Just text or email Richard directly.

About the treatment
What exactly is Rapid NeuroFascial Reset?

RNFR is a hands-on therapy that works through the fascia — the connective tissue wrapping every muscle in your body. Rather than kneading a sore muscle for an hour, it uses quick, targeted techniques to stimulate the nerve receptors in the fascia, prompting your nervous system to release its protective grip on the tissue.

Because it works with the nervous system instead of against the muscle, changes in pain and range of motion often show up within the same session — and you retest the movement on the spot so you can feel the difference yourself.

Does the treatment hurt?

Most techniques are quick and surprisingly gentle — this isn't deep-tissue grinding. Some spots can feel briefly tender while they're being treated, but the sensation passes in seconds and you're always in control. If anything feels like too much, say so and we adjust immediately.

How is this different from massage?

Massage works on the muscle itself, which feels great but often softens tension for only a day or two — because the nervous system's bracing signal is still switched on. RNFR targets that signal directly through the fascia, so the release tends to hold between sessions.

The other big difference: every RNFR session starts with a movement assessment to trace the pain to its real source — which is often not where it hurts. A sore knee can start at the hip; a stiff neck can start at the jaw.

What's the difference between RNFR and osteopathy — which do I need?

Choose RNFR when you have a specific, nagging pain you can point to — a shoulder, an elbow, a heel — and you want it switched off fast. Choose osteopathy when the problem is more general: whole-body stiffness, recurring aches that move around, poor posture, or recovery from injury.

Not sure? Don't worry about picking the "right" one. Richard assesses you first and uses whichever approach your body responds to best — many sessions combine both.

What conditions do you treat most often?

The usual suspects: office neck and tension headaches, frozen shoulder, tennis elbow, lower-back pain, sciatica, hip and groin pinching, runner's knee, shin splints, plantar fasciitis, stubborn hamstring tightness, and general post-training soreness that won't clear.

If your issue isn't on that list, just message Richard with where it hurts and when it started — he'll tell you honestly whether it's a good fit before you book.

How many sessions will I need?

It depends on how long the problem has been there. Recent, specific pain often improves noticeably in one to three sessions. Long-standing issues — the ones you've been "managing" for years — usually take a handful of sessions as the body relearns how to move without guarding.

Either way, you'll feel measurable change (or not) within the first session or two, so you're never buying a long treatment plan on faith. No vague packages, no endless commitments.

Your first visit
What happens at my first appointment?

Your first visit is 60 minutes: a full movement assessment to trace the pain back to the tissue actually driving it, RNFR treatment of the primary restriction, and retesting so you can feel what changed. You leave with a clear picture of what's wrong and what it will take to fix.

What should I wear?

Comfortable clothing you can move in — gym gear or anything stretchy is perfect. Treatment happens fully clothed, so there's nothing to change into. Avoid stiff jeans or restrictive layers, since the assessment involves moving through the ranges that bother you.

Do I need to fill anything out beforehand?

Yes — new clients complete a Health & Well Being History form, and osteopathy clients also sign an informed consent form. You can download both on the main page and bring them filled in, or arrive 10 minutes early and complete them at the clinic.

Is there anything I should do after a session?

Keep moving — gentle, normal activity helps the changes settle in. Drink water, and expect the area to occasionally feel a little "worked" for a day, similar to light exercise. If your case needs it, you'll get one or two simple pieces of homework to keep the result, never a long exercise sheet you'll ignore.

Booking, pricing & practical
How much does it cost?

A first visit (assessment plus treatment, 60 minutes) is $150. Follow-up resets (40 minutes) are $110. That's it — simple options, honest pricing, no pressure to pre-buy anything.

Is treatment covered by insurance or health benefits?

Osteopathic treatment may be covered under the "osteopathy" or "manual osteopath" category of many extended health benefit plans. Coverage varies a lot between insurers and plans, so check with your provider before your visit — ask specifically whether they cover treatment by a manual osteopath and whether you need a doctor's referral.

You'll receive a receipt after every session that you can submit to your plan.

How do I book — and how fast can I get in?

Use the booking request on the main page, or just text or call +1 (403) 701-7149 with where it hurts and when it started. Richard replies personally, usually the same day, and can typically find you a time within the week.

Where is the clinic, and is there parking?

The clinic is at Centre 70, 7015 Macleod Trail, Calgary — easy to reach from most of the city, with free parking on site. Open in Google Maps.

What if I need to cancel or reschedule?

Life happens — just give as much notice as you can by text or email, ideally 24 hours, so the slot can go to someone else in pain. Rescheduling is always easier than you'd think; there's no complicated policy to navigate.

Can RNFR replace seeing a doctor?

No. RNFR and osteopathy support recovery from muscle and movement pain — they aren't a substitute for medical diagnosis. If your pain follows a serious accident, comes with numbness, fever, unexplained weight loss, or other red flags, see a physician first. Richard will also tell you plainly if what you're describing needs medical attention rather than manual therapy.

Still have a question?

Ask Richard directly

Text or email with where it hurts and when it started — you'll get an honest answer about whether treatment is the right fit.

Book a session